Legal warning

All images, logos, brands, etc., are the property of the respective manufacturers. Neovideo is a registered trademark.

When placing an order, the customer accepts the conditions of sale of Neovideo Digital, S.L. (We use the term Neovideo to summarize from now on) detailed in this notice.

The online dispute resolution platform is available: from the European Commission.

All data, descriptions, prices, etc., are correct except typographical error, or any other error beyond our control. Neovideo reserves the right to accept an order in case of lack of stock, sudden change of the price by the manufacturer, customer default or any other cause that Neovideo deems appropriate.

The customer when using the access codes of the area reserved to distributors automatically accepts our conditions and understands that any order is not considered firm until our subsequent confirmation by email, telephone call or any other means of communication between the parties it deems appropriate.

All products have conditions of sale and warranty according to the specific conditions of each manufacturer and product for the country in which the sales invoice is made. Neovideo scrupulously respects these conditions. Please visit the websites of the same or consult us with any questions.

The guarantee does not include any size, unless Neovideo or the corresponding manufacturer indicates otherwise in writing. The distributor must be responsible for reviewing the product to confirm that the product is under warranty and provide all documentation requested, invoice, delivery note, etc. After review by Neovideo, the company reserves the right to invoice the revision cost if there is no breakdown in the product, if the distributor has not known how to configure the product to his client, or any other cause that Neovideo considers timely.

The minimum order is € 100 before taxes for payment by credit card, below that amount will be charged € 5 plus taxes for the minimum order concept.

In case of return, Neovideo will invoice a minimum of 15% as technical review and re introduction in inventory, and loss of value of the merchandise. A part each manufacturer can add the percentage that stipulate their conditions of sale, plus transport costs, customs and all extra costs that involve the delivery of the goods to the final destination, whatever it may be.

In the event that the distributor requests the delivery of an order at an address other than the billing address or one of the distributor's headquarters, Neovideo reserves the right to invoice an additional cost for management, at the discretion of Neovideo.

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